Privacy Policy
Privacy Policy for Lyreb Wellness Ltd t/a JYai
Introduction
This Privacy Policy explains how Lyreb Wellness Ltd t/a JYai ("we", "our", or "us") collects, uses, stores, and safeguards your personal data when you use our website or attend our wellness centre in the United Kingdom. We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
Lyreb Wellness Ltd t/a JYai
Business Address: G06 Preston Technlogy Park, Marsh Lane, Preston PR1 8UQ
Contact Email: groupwellness101@aol.com
Telephone: 07984436867
We act as the data controller for the information you provide us.
Information We Collect
We may collect and process the following data:
Personal contact details (name, email, phone number)
Health and wellness information (provided for fitness classes, assessments, and services such as Yoga and Pilates)
Booking and payment information
Website usage data (IP address, cookies, device identifiers)
Communication and marketing preferences
This data is collected from:
Clients and visitors to our centre or website
Individuals booking classes, making inquiries, or signing up for newsletters
How We Use Your Information
Your data is used for the following purposes:
Managing class bookings, wellness appointments, and service delivery
Processing payments and invoicing
Providing customer support and responding to enquiries
Sending relevant updates and marketing communications (with your consent)
Complying with UK legal and regulatory requirements
Improving our services, website, and client experience
Legal Bases for Processing
We process your personal data based on the following UK GDPR legal bases:
Consent (e.g., for marketing emails or special offers)
Contract (to fulfil bookings and provide requested services)
Legal obligation (meeting regulatory or tax requirements)
Legitimate interests (ensuring client experience and safety, managing business operations)
Health data (special category data) is processed primarily for providing wellness, health, or fitness services (under Article 9(h) UK GDPR).
Sharing Your Information
Your information may be shared with:
Qualified wellness or fitness professionals engaged with JYai
Payment processors and IT system providers (for bookings and communications)
Regulatory or legal authorities if required
We never sell your personal data.
How We Store and Protect Your Information
Data is securely stored using industry-standard security protocols. We retain your data for the minimum period necessary to fulfil service, legal, or business needs, after which it is securely deleted or anonymised in accordance with UK law.
Your Rights
You have the right to:
Access your personal information
Correct any inaccurate or incomplete data
Request erasure of your data (where applicable)
Restrict or object to our use of your data
Receive your data in a portable format
Withdraw consent at any time (for marketing or other consent-based processing)
Please contact us at [Insert Contact Email] to exercise these rights.
Cookies and Website Tracking
Our website uses cookies to enhance your experience and track usage statistics. You may disable cookies in your browser, but this may affect how our website functions.
Policy Updates
This policy is reviewed regularly and may be updated. The current version will always be available on our website. Please check for changes periodically.
Contact and Complaints
Questions or requests about this policy or your personal data should be addressed to our Data Protection Officer:
Email: [Insert Contact Email]
Telephone: [Insert Phone Number]
If you are not satisfied with our response, you may contact the Information Commissioner’s Office (ICO) at www.ico.org.uk